Frequently Asked Questions

Yes — កីឡដ្ឋាន operates under a Curacao eGaming license, which is one of the most common regulatory frameworks for online sportsbooks. The license ensures the platform meets minimum standards for player protection, fair gaming, and financial security. You can verify our license number at the bottom of any page on the site.

The welcome bonus requires a 35x playthrough on the bonus amount before withdrawal. Only bets at odds of 1.50 or higher count toward the rollover. You have 30 days from account creation to complete the wagering, and the maximum bet while clearing is capped at 50% of the bonus value.

E-wallet withdrawals (Skrill, Neteller, ecoPayz) process within 24 hours. Card withdrawals take 3-5 business days, and bank transfers take 5-7 business days. All withdrawals are held pending until any active bonus wagering requirements are fully met.

Pre-match and live bets are settled based on official FIFA match results, which become final once the referee signals the end of play. Goals, cards, and other statistics are sourced from FIFA's official data feed. In rare cases of confirmed data discrepancies, bets are recalculated using the official match report.

Account verification requires a government-issued photo ID (passport, driver's license, or national ID) and proof of address (utility bill or bank statement dated within the last three months). Upload these through your account settings under "Verify Account." Verification is typically completed within 24-48 hours.

Yes — you can set daily, weekly, or monthly deposit limits, loss limits, and session time reminders directly in your account settings. Self-exclusion options range from 24 hours to permanently, during which your account is frozen and you cannot log in. These tools take effect immediately and cannot be overridden without a cooling-off period.